FAQ

How long do I have access to the course?

How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like – across any and all devices you own.

Can you give me a discount code?

If you’ve passed one or more HSK exams, you can enter our Hall of Heroes and get 15% off on any of our courses.

Do I need textbooks? Where do I get them?

Yes, you will need textbooks. Our course follows the HSK curriculum using the “HSK Standard Course by Jiang Liping”. You can find links to purchase these books in this page.

When does the course start and finish?

The course starts now and never ends! It is a completely self-paced online course – you decide when you start and when you finish.

Can I download the videos?
Yes, you can download our videos and view them offline! Below every video lesson, on the bottom left of the video player, there’s a “download” button.
Can I access the courses in China?

Web pages can be opened normally in China without VPN. Since the server is not in China, the speed may be slower when loading a page for the first time. Please patiently wait for up to one minute, the second load speed will be very fast. Video is provided by Wistia’s dedicated CDN network, so the loading speed of video is very fast. Browsers like Safari, Chrome or Firefox are recommended, while browsers like QQ, Baidu and UC are not recommended.

Can I pay with Wechat or Alipay?

If you prefer WeChat Pay or Alipay, you can add Jon by ID or by QR codes (in the pricing page), transfer the payment (RMB pricing for each course is in the description of each course page), let us know (1) your email address and (2) the course(s) you want to enroll:

  • WeChat (longjiang2005bby)
  • Alipay (longjiang1309697)
What online platform do we use for our course?

We use Teachable as our platform. More info here.

We provide engaging and comprehensive video courses for serious Chinese learners at all levels, from HSK 1 to HSK 6.

OUR PURPOSE

We believe that the purpose of learning a language is to be able to accomplish tasks, or functions.  Following a standardized curriculum (HSK) and a practice-centered approach (with language partners), our video courses bring real learning results that equip students in the real Chinese-speaking world.

CONTACT

Jon Long, instructor
Mobile: +86 130 9697 1613
WeChat: longjiang2005bby
Location: Xi’an, China
Email: jon@chinesezerotohero.com

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OUR PARTNER

Course hosting and transaction-handling are provided by Teachable.

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